Our riders...
We're hugely proud to support athletes from all moto related disciplines. Backing the very best in the sport, with the very best products available.
Tried, tested, developed & backed, by riders, for riders.
FAQs
What is our returns policy?
We offer a 14-day returns policy for unwanted orders, whether due to incorrect size, change of mind, or product fault. You will need to cover the shipping costs for the return. Once we receive the item in its original condition, we will send out a replacement free of charge.
Please send returns to: MOTO MAC Returns, Keypitts Farm, Ilfracombe, Devon, EX34 9RW
Include a note with your return stating:
- Your order number
- Your return address
- Reason for return
What happens if I need to change my size?
If you need to change your size, please check our size guide before purchasing. If you order the wrong size, follow our returns procedure. Returns should be sent to the address below:
MOTO MAC Returns, Keypitts Farm, Ilfracombe, Devon, EX34 9RW
Include a note with:
- Your order number
- Your return address
- Reason for return
You will need to cover the return shipping costs. We will send out a replacement product free of charge.
What size MAC will fit me best?
Please refer to our size guide here.
Are MAC sizes the same as my normal clothing sizes?
Our general clothing sizes (hoodies, t-shirts, headwear, etc.) match standard clothing sizes. However, MAC sizes differ and are based on your height rather than weight or width. Please see our size guide here.
Do we ship internationally?
Yes, we offer international shipping. Shipping within the UK is free, but there are additional costs for international shipping. We strive to ship your package cost-effectively and quickly. Depending on your location, shipping can take a couple of weeks. You will be responsible for any domestic import duties or taxes.
Do you offer any kind of product warranty?
Yes, we offer a 12-month warranty on all our products. We take great pride in the quality and durability of our products. The warranty does not cover products that have been abused or misused. Since we started trading, we have received fewer than 10 warranty requests.
How can I contact the MOTO MAC team?
You can reach us via our social media channels (Instagram & Facebook), email at info@moto-mac.com, or phone/WhatsApp at 07799 322619.
Do you have any product reviews?
Yes, we have numerous reviews on our Trustpilot page. Check them out here.